Our Store Policies
Things You Need to Know
At JB Pocket Watch, we pride ourselves on providing the best possible service to our customers. We have a clear and simple set of store policies in place to ensure that every transaction is smooth and hassle-free. Please take a moment to read through our policies before making a purchase.
Shipping and Delivery
What You Need to Know
We take great care in processing and shipping your order at JB Pocket Watch. All orders are verified for payment before being shipped and we offer worldwide shipping options with tracking numbers. Our team works hard to ensure that your package arrives on time and in perfect condition.
At JB Pocket Watch, we are committed to providing our customers with the best possible experience when ordering from our online store. We deliver our high-quality pocket watches worldwide and provide tracking numbers for all packages. Shop with confidence knowing that your order will be securely shipped and delivered to your doorstep.
Returns and Refunds
How It Works
At JB Pocket Watch, we are committed to providing the best quality products and customer service. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy.
Our return and refund policy is designed with our customers in mind. We understand that circumstances may require a return, and we are here to make the process as easy as possible. Buyers are responsible for the returning shipping costs under any circumstances, and the returned item must be never used or have any sign of abuse or intentional damage to be accepted. Once we confirm that the returned item meets our standards, we will refund your payment or exchange/replace the item, based on your choice. Thank you for choosing JB Pocket Watch - we are confident that you will be satisfied with your purchase.
Customer Service
Warm Reminder for Everyone
At JB Pocket Watch, we put our customers first. If you have any questions or concerns, please do not hesitate to contact us and we will respond as soon as possible.
Customer satisfaction is our top priority at JB Pocket Watch. We understand the importance of good customer service and strive to provide the best experience possible. If you have any questions or concerns, please do not hesitate to contact us. We will respond as quickly as we can to ensure that your needs are met and that you are completely satisfied with your purchase.
Our Privacy Policy
Your Data is Secure
At JB Pocket Watch, your privacy is our top priority. We are committed to keeping your personal information safe and secure. Our advanced security measures ensure that your data is protected from unauthorized access, misuse, or theft. We will never share your information with any third parties without your explicit consent. Thank you for choosing JB Pocket Watch for your pocket watch needs.